Subject: Workshop alert : Deflect tickets with Self Service & AI
From: [email-masked]
To: [email-masked]
Date: Thu, 12 Nov 2020 13:38:01 +0000

Hello there,

Hope you are well.

As you might know, we had organized a webinar in the first week of September 2020 to help our customers improve Agent Productivity using Freshdesk. As promised, we have planned the next one as well!

Based on popular vote from our customers, our next webinar is on "How to deflect tickets using self-service and AI-powered features"

Our customer success managers along with our product expert will deep-dive into ways in which you can utilize our Self-service features & Freddy bot to deflect tickets. This will not only help save time for your Agents to do more focused work while also reducing customer wait times and will improve CSAT!

When: 18th November 2020 | Wednesday
Time: 9:00 am GMT | 1:00 pm GST | 11:00 am SAST

We would love to have you and your team join us!

CLICK HERE TO REGISTER NOW

Regards,

Sethupathy Ramanathan

Lead- Customer Success

Freshworks