Subject: RE: Incomplete WWD Item / 9604000030
From: Babyshop Home Delivery <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sanjay Parajuli <[email-masked]>, seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sajan Geevarghese <[email-masked]>, Bsu Wh Nursery <[email-masked]>, Deepak Kumar Shah <[email-masked]>
Date: Thu, 12 Nov 2020 09:21:51 +0000

Dear Jessie,

We have received item then checked physically then tallied the item’s components with customer received item. It’s same. but the rain cover was not available on the new packaging too. As per the inventory team, There is no rain cover in new shipment. Please advise on it.

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Tuesday, November 10, 2020 3:45 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sanjay Parajuli <[email-masked]>; Babyshop Home Delivery <[email-masked]>; seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Incomplete WWD Item / 9604000030

External email sender, please take precaution.
Hi Jessie,

Kindly advise if any update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Sanjay Parajuli" <[email-masked]<mailto:[email-masked]>>, "Babyshop Home Delivery" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 8, 2020 1:03:21 PM
Subject: RE: Incomplete WWD Item / 9604000030

@Sanjay Parajuli<mailto:[email-masked]> @Babyshop Home Delivery<mailto:[email-masked]> any update on this?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 7, 2020 4:25 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Sanjay Parajuli <[email-masked]<mailto:[email-masked]>>; Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Incomplete WWD Item / 9604000030

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Babyshop Home Delivery" <[email-masked]<mailto:[email-masked]>>
To: "Sanjay Parajuli" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 25 October, 2020 09:05:25
Subject: RE: Incomplete WWD Item / 9604000030

Dear Sanjay,

Please check then provide missing item to be delivered. As per the below mail, Only the canopy is missing.

nvoice No
Delivery Date
Slot
Delivery Type
Item Code
Item Description
Invoice Item Quantity
Actual Item Quantity
Original Invoice No
Return Flag
Invoice Date
Invoice Type
Customer Name
Mobile No
Area
Subzone
Schedule No
Schedule Date
Nature Of Delivery
9604000030
21-Sep-2020
Morning
WWT
162079116
Joie Muze LX Travel Stroller with Canopy
1
1

20-Sep-2020
1
Neriza Catindihan
554154511
Manama
Manama

NORMAL
Validation Legen

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=04%7C01%7Cbsu.hdms%40landmarkgroup.com%7Ce01badea7c31449c7a6d08d885096a37%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637405622791477497%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CVg7Tqj1twvnDldBL%2BblKY1zADiK4wQHBSU4NI4LLas%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cbsu.hdms%40landmarkgroup.com%7Ce01badea7c31449c7a6d08d885096a37%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637405622791487442%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Q283OSW3uZZfDMFQGS5GE39SJDNfh44Qgm%2BPiC0c0JE%3D&reserved=0> | www.landmarkshops.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkshops.com%2F&data=04%7C01%7Cbsu.hdms%40landmarkgroup.com%7Ce01badea7c31449c7a6d08d885096a37%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637405622791487442%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MzTkofcIMF00rjHT6uNmFdxM7yzD7UzyjPksb66SXWE%3D&reserved=0>
P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Mohammad Shababe Quamar
Sent: Saturday, October 24, 2020 5:05 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Sanjay Parajuli <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incomplete WWD Item / 9604000030

Hi Dhan,

Any update on this?

Thanks,
Shababe Quamar

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 17, 2020 8:19 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Sanjay Parajuli <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incomplete WWD Item / 9604000030

Dear all Team,

Please ignore the this mail.

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Babyshop Home Delivery
Sent: Saturday, October 17, 2020 8:16 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Sanjay Parajuli <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incomplete WWD Item / 9604000030
Importance: High

Dear Sanjay,

Please check then provide missing item to be delivered. As per the below mail, Only the canopy is missing. Please check then revert.

nvoice No
Delivery Date
Slot
Delivery Type
Item Code
Item Description
Invoice Item Quantity
Actual Item Quantity
Original Invoice No
Return Flag
Invoice Date
Invoice Type
Customer Name
Mobile No
Area
Subzone
Schedule No
Schedule Date
Nature Of Delivery
9604000030
21-Sep-2020
Morning
WWT
162079116
Joie Muze LX Travel Stroller with Canopy
1
1

20-Sep-2020
1
Neriza Catindihan
554154511
Manama
Manama

NORMAL
Validation Legen

Best Regards,
Dhan Bahadur Rai
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Dhan : CUG : +971564112613, Board : 048094839, Mobile: +971558710077
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Fauzan Ahmad . Musalman [mailto:[email-masked]]
Sent: Friday, October 16, 2020 5:16 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Incomplete WWD Item / 9604000030
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 16, 2020 3:00:55 PM
Subject: Incomplete WWD Item / 9604000030

Hi Team,

The customer placed his order on Sep 20, 2020 and order has been delivered successfully but customer claims that he did not received rain cover with this item. We've checked on the website so rain cover is attached with this item.
We've escalated to the warehouse but still the issue has not resolved.

So we request you please do the needful and help us to close this case.

Order ID: 9604000030
Tracking ID: FP0921000209

Ticket number - 1513519

Child ticket - 1533774

We are looking forward to your reply.

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com