Subject: RE: Refund Not Processed//Order ID: 6224881716
From: Pooja Sharma <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Thu, 12 Nov 2020 07:00:22 +0000

Hi Mohamed,

Please raise an SR for support team.

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Mohamed Nagy <[email-masked]>
Sent: Wednesday, November 11, 2020 6:57 PM
To: Pooja Sharma <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ebrahim <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Subject: RE: Refund Not Processed//Order ID: 6224881716

Dear @Pooja Sharma<mailto:[email-masked]>,

Any update regarding this case.

Regards,
Mohamed Nagy

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 10:10 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Pooja Sharma <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund Not Processed//Order ID: 6224881716

Hi @Pooja Sharma<mailto:[email-masked]>,

Please assist to process RMA 1000007925. Item 162317784 returned 27 Sep.

6224881716
AWB 46180247105

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 6:16 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund Not Processed//Order ID: 6224881716
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as the item has been returned to Conloc on 27 Sep 2020 under AWB: 46180247105

Order: 6224881716
RMA: 1000007925

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 25, 2020 3:25:09 AM
Subject: Refund Not Processed//Order ID: 6224881716

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Sep 17, 2020
Order ID: 6224881716
Tracking ID: 46180247105
RMA: 1000007925

Assistance Required: Need refund for customer.

Issue Description: As per the Aramex website the return item has been returned to WH on 27 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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