Subject: New Reply Received - Re: Order number 9603161132
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 04:27:31 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Order number 9603161132  Ticket comment <div>Please sent me the check invoice<br><br>
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<div>On 11 Nov 2020, at 7:05 PM, Kokkilah Suntharraju &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">Hi<div><br></div>
<div>Please let me clarify,</div>
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<div>The first refunded initiated in sept was only for two items</div>
<div>1. Lace dress (yellow)</div>
<div>2. Sport bra</div>
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<div>There was not refund for the 3rd item which was the Green dress even thought it was marked returned </div>
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<div>I did mention about this to the customer service</div>
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<div>Please confirm if there total amount refunded tally with the amount I had paid previously </div>
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<div>Appreciate you confirmation </div>
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<br><blockquote>On 11 Nov 2020, at 6:23 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Kokkilah,<br><br>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">Please accept our sincerely apology for the inconveince caused, We would like to inform you that we have inititated the refund for the remaining 2 items in your same payment method.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1574302