Subject: Refund not done: Case id - 1642977 Order Number: 9609105643 Order Number: 9608414733
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 02:23:36 -0700 (MST)

Hi Team, 

Problem statement: The refund for the below item has not been initiate. The respective RMAs has been processed as null for these items and the customer has reported that he has returned the below items. For reference see the attachment and do the needful. 

Case id - 1642977 
Order Number: 9609105643 
Concept splash 
Order Created: 10/20/2020 
Tracking id - RP102220000619 
Item - 161871195 - - Plain Midi A-line Dress with Spaghetti Straps 
Item cost: AED 50.00 
RMA - 1000091127 

Order Number: 9608414733 
Concept: Splash 
Order Created: 10/16/2020 
Tracking id - RP102220000610 
Item - 162172269 - - Polka Dot Mid-Rise Culottes with Paper Bag Waist and Pocket Detail 
Item cost: AED 39.00 
RMA - 1000091125 

Assistance Required: Refund approval 
​ 
Regards, 
Manish