Subject: RE: Return confirmation and refund processing// 2000200319, 2000174755
From: Mohd Imran <[email-masked]>
To: EGYWH ADMIN <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Mon, 9 Nov 2020 08:31:49 +0000

HI @EGYWH ADMIN<mailto:[email-masked]>,

Please check customer returned items for two different order in a single AWB.

Order ID: 2000200319 - 2 items – RMA 40048108 & 1000042853

Order ID: 2000174755 - 3 items – RMA 40048025

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, November 9, 2020 8:05 AM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Return confirmation and refund processing// 2000200319, 2000174755

External email sender, please take precaution.
Hi Team,

Please check the following concern and advise.

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 9:08:04 AM
Subject: Return confirmation and refund processing// 2000200319, 2000174755

Hi Team,

Problem statement: Return confirmation and refund processing.

As per customer, she returned 5 items for two different orders under the same tracking ID 43818956355 and the following RMA 1000042853  and the RMA got cancelled.
kindly check on the following details and do the needful.

Order ID: 2000200319 placed on 25-Sep-2020 two RMAs created under 40048108, 1000042853 only one item received under the above mantioned tracking ID and now the RMA 1000042853 is cancelled.

Order ID: 2000174755 placed on as per three items returned under the RMA 40048025 with same mentioned tracking ID.

Thank you for your help.

Regards,
Algaily.

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