Subject: RE: Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 29 Oct 2020 07:11:14 +0000

@Shatakshi Pandey<mailto:[email-masked]>

Can we please ask CONLOC to close this return?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, October 29, 2020 5:56 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6230641083

Kindly assist us to process the below RMA (1000062328) as it has been retuned to Conloc under AWB: 46286865925 on 20 Oct 2020. And we are not getting any updated from child ticket.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 29 October, 2020 03:32:17
Subject: Refund Not Processed

Hi Team

Problem Statement: Refund Not Processed
Order Date :Oct 6, 2020
Order ID:6230641083
Tracking ID:46286865925
RMA: 1000062328

Assistance Required: Need refund for customer.
Issue Description: As per the Aramex website the return items has been returned to WH on 20 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards
ABdulqader

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