Subject: POD issue case id; 1567001
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked], [email-masked], [email-masked], escalations dxbteam <[email-masked]>
Date: Mon, 26 Oct 2020 20:35:20 -0700 (MST)

Hi Team, 

Kindly share with us the POD of the below order. as per customer he did not recieved the order. 

Tracking ID: FP10021000391 
Order ID: 6229234839 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, October 26, 2020 11:32:24 AM 
Subject: POD issue case id; 1567001 

Problem Statement: POD issue 
Order Date : Oct 2, 2020 
Order ID: 6229234839 
Tracking ID: FP10021000391 
Assistance Required: Need urgent POD 

Issue Description: as per tracking ID: the order has been delivered while the customer is claiming that he did not receive the order 
i escalated to the courier team but there was no response 

please do needful. 

Regards, 
CS Team Ammar Asif