Subject: Refund not initiate / 6223652515
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 26 Oct 2020 02:50:49 -0700 (MST)

Hi Jessie, 

Need your assistance in the below case, the case is pending with us since 1 month. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Rehan Khan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 15, 2020 11:39:33 PM 
Subject: RE: Refund not initiate / 6223652515 

Hi Fauzan, 

Will check with WH again and if you don’t get a revert in 24 hours please do get back to me. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Wednesday, October 14, 2020 6:56 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Rehan Khan <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Refund not initiate / 6223652515 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to process the below RMA, We are not getting any update from WH team. 

Regards, 

Fauzan 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 13 October, 2020 18:21:34 
Subject: Refund not initiate / 6223652515 

Hi Team, 

The 1 returned item has been delivered to the warehouse but the amount has not been refunded so we've escalated to the warehouse but did not received any response from their side. 

So we request you please do the needful and initiate the refund as soon as possible. 

Order ID: 6223652515 

Tracking ID: 46131381785, I18BC10 

RMA: 1000003473 

Ticket number - 1537420 

We are looking forward to your reply. 

Regards 

Rehan 

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