Subject: Re: ON_VALIDATION_CANCELLED // 8397883241 // 1410222
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Harish Thakor <[email-masked]>, anju john <[email-masked]>
Date: Wed, 21 Oct 2020 05:28:36 -0700 (MST)

Hi Mustafa, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, October 21, 2020 5:15:46 PM 
Subject: Re: ON_VALIDATION_CANCELLED // 8397883241 // 1410222 

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 11:57:08 
Subject: ON_VALIDATION_CANCELLED // 8397883241 // 1410222 

Hi Team, 

With reference to order numbers: 8397883241 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Aug 17, 2020 
Payment mode: KNET 
Ticket ID: 03648010 (Created) 

Customer provided proof of bank statement showing deduction, as attached above. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh