Subject: RE: Refund / Returned order / 6223282088
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>, Vishwajeet Singh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 17 Oct 2020 12:22:00 +0000

Hi Team,

Please update the status as RTO delivered.

21/09/2020        09:14

It is showing as undelivered in the portal.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, October 17, 2020 4:12 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ala Hamood <[email-masked]>
Subject: Refund / Returned order / 6223282088

External email sender, please take precaution.
Hi Jessie,

With reference to order #6223282088
Order Date:  Sep 11, 2020
Tracking ID: CRDSAL0065591220

The order has been returned to WH (RTO) on 21 September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund.

Thank you for your help.

Regards.
Shakeeb
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