Subject: Re: Knet issue
From: Shakeeb Arsalan <[email-masked]>
To: Ezzaldeen Mahyoub <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 15 Oct 2020 01:04:59 -0700 (MST)

Where is the transaction ID ?? 
Why did not you create ticket on Hybris? 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, October 15, 2020 12:50:35 PM 
Subject: Knet issue 

Hi team, 

the customer is complaining the amount deduced from his Knet and the order is on validation cancel. 

Order Date : ​Sep 7, 2020 
Order ID: ​8201972381 

Best regards, 
Ezzaldeen