Subject: Re: Knet Old Case
From: Shakeeb Arsalan <[email-masked]>
To: Ezzaldeen Mahyoub <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 15 Oct 2020 00:27:39 -0700 (MST)

You have ti mention the Hybris ticket Id created for Knet (03625003) 

Anyhow the ticket has been merged and closed 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, October 15, 2020 10:33:57 AM 
Subject: Knet Old Case 

Hi team, 

the customer is complaining the amount deduced from his Knet and the order is on validation cancel. 

Order Date : Aug 10, 2020 
Order ID: 8396752029 
the case has been raised to finance team towice but we have not get a reply 
Best regards, 
Ezzaldeen