Subject: Re: KNET Issue / [email-masked]
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Wed, 14 Oct 2020 03:11:18 -0700 (MST)

Hi Mustafa, 

Can you please assist us in the below case on priority, as the customer is now threating us that he will filed the complaint in CPD. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, October 10, 2020 9:43:22 AM 
Subject: Re: KNET Issue / [email-masked] 

Hi Team, 

The case has pending for long time and customer is chasing us regarding his refund so please do the needful. 

Regards 
Fauzan 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Thursday, 1 October, 2020 12:26:10 
Subject: Fwd: KNET Issue / [email-masked] 

Hi Team, 

Please assist in closing the below case. 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Rehan Khan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Friday, 18 September, 2020 21:23:01 
Subject: Re: KNET Issue / [email-masked] 

Hi Rashid, 

Any update on below case. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Rehan Khan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Sunday, 13 September, 2020 18:11:14 
Subject: Re: KNET Issue / [email-masked] 

Hi Rashid, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, September 13, 2020 3:51:06 PM 
Subject: KNET Issue / [email-masked] 

Hi Team, 

Customer tried to place the order via Knet and amount was deducted but order has not been placed successfully. 
Customer also share with us his transaction history, so please do the needful. 

We are looking forward to your reply. 

Mobile number - +96599526646 
Ticket number - 1462462 
EMAIL ID - [email-masked] 

Regards 
Rehan