Subject: RE: Late collection CNC: Case id - 1473037 Order Number: 9601081228
From: Sachin Maheshwari <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, cp citymall <[email-masked]>, Jainul Ameer Mohammed Hussain <[email-masked]>, Mohd Rafeeq <[email-masked]>, Bsu Citymall <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 13 Oct 2020 12:04:25 +0000

HI @cp citymall<mailto:[email-masked]> , @Jainul Ameer Mohammed Hussain<mailto:[email-masked]> , @Mohd Rafeeq<mailto:[email-masked]>,

This order was part of list for Wrong Store Code updated on first week on Sep.
Can you pls get this checked in store & update in SahlaSom.

Regards,
Sachin

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Sent: Tuesday, October 13, 2020 3:49 PM
To: Sachin Maheshwari <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late collection CNC: Case id - 1473037 Order Number: 9601081228

Hi @Sachin Maheshwari<mailto:[email-masked]>

Please help forwarding below case to concern team, order shipped since 2nd Sept  and not yet ready at BS city mall Store id 10026

Mahmoud

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 7:20 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late collection CNC: Case id - 1473037 Order Number: 9601081228
Importance: High

External email sender, please take precaution.
Hi Team,

Order Number: 9601081228
Store Code: Babyshop-10026

Order placed on Sep 2, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +971552916198
and ask them to collect their order.

Thank you for your help!

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 October, 2020 12:18:28
Subject: Late collection CNC: Case id - 1473037 Order Number: 9601081228

Hi Team,

Please assist us on the below concern as we are not getting any response from store POC.

Problem statement: Please note that as per the warehouse below order already shipped from the warehouse on 9/5/2020

Case id - 1473037
Order Number: 9601081228
Order Created: 9/2/2020
AWB - 960108122899990001

Order Delivery Mode: Store pickup
Store: Babyshop10026

Assistance required: Update the order status as ready for the collection and inform the customer to collect his order.

Regards,
Manish

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