Subject: RE: Amount Deducted Twice
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 08:15:14 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]> / @Mustafa Chakki<mailto:[email-masked]>,

Please update if this is resolved.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, September 13, 2020 2:02 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Amount Deducted Twice

External email sender, please take precaution.
Hi Rashid,

Waiting for your advise.

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Harish thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 8, 2020 4:01:36 PM
Subject: Re: Amount Deducted Twice

Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 8, 2020 2:33:22 PM
Subject: Amount Deducted Twice

Hi Team,

Customer's email: [email-masked]<mailto:[email-masked]>

The customer is claiming that the amount has been deducted twice, and shared with us the proof PFA as he provided both transaction IDs:
025233001112
025240001307

Need your assistance.
Please refund if the amount has been deducted.

Regards
Ebrahim Hageb

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