Subject: RE: ON_VALIDATION_CANCELLED Refund issue (8391140428)
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 6 Oct 2020 09:11:33 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]> Please confirm if this was done as customer is still following up with us.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Monday, September 14, 2020 11:53 AM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Lessin Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)

External email sender, please take precaution.
Hi Rashid,

Need your assistance.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 September, 2020 20:24:05
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)

Hi Rashid.

Please assist us on below case and help us to close the case.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "lessin kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 August, 2020 20:22:27
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)

Hi Team,

Please advise regarding the below concern.

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 09:37:29
Subject: ON_VALIDATION_CANCELLED Refund issue (8391140428)

Hi Team

Problem Statement: ON_VALIDATION_CANCELLED Refund issue

Order Date : Jul 5, 2020
Order ID: 8391140428
Order Status: ON_VALIDATION_CANCELLED
Total Price: KWD27.70
Transaction id : 018733027980

Assistance Required: Need to check and refund

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transaction id with details

Regards
Hafizullah

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