Subject: Hello! You have unread messages from web.freshchat.com
From: Freshchat <[email-masked]>
To: [email-masked]
Date: Mon, 28 Sep 2020 08:18:04 +0000

Hey Seeta !

Check out what you missed while you were away

we notices when an agent re-assigns a chat to a group from top
it does not automatically get assigned to any agent in the new group
do you know how that works

Unread

Revathy

May I know if you are using IntelliAssign?

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