Subject: RE: Customer will collect cash - Order ID 8386838407
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Harish Thakor <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>
Date: Tue, 22 Sep 2020 09:54:51 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]> Kindly confirm if this is done?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, September 20, 2020 3:36 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Customer will collect cash - Order ID 8386838407

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.
this issue should be closed the soonest

Regards
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 11:44:32 AM
Subject: Re: Customer will collect cash - Order ID 8386838407

Dear Team,

The customer is asking if a cash refund is not possible then to process an account transfer. He has shared his bank account details:

· Bank name & branch: National bank of kuwait NBK, Ahmad al jaber branch
· Account name: Talal Abdo Abboud
· Account number: 2008237529
· IBAN number: KW27NBOK0000000000002008237529
. Type od Account: Current.

Kindly advise for the future procedings. Jira raised for the same REL-118525.

Regards,
Nikhil.

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 September, 2020 13:19:03
Subject: Fwd: Customer will collect cash - Order ID 8386838407

Dear Team,

Kindly advise on the below. The customer visited the branch and they have no clue for the same. Kindly assist.

Regards,
Nikhil.

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 September, 2020 15:45:42
Subject: Re: Customer will collect cash - Order ID 8386838407

Hi Rashid,

With reference to the order number 8386838407, the customer has confirmed that he will collect the cash refund from Salmiya branch( Salem Almubarak branch).\

Can you please check and let us know what is the next step for us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 September, 2020 12:25:01
Subject: Customer will collect cash - Order ID 8386838407

Dear Team,
The customer has confirmed that he will collect cash KWD 30.79 from Salmiya branch( Salem Almubarak branch).

Kindly assist.

Regards,
Nikhil.

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