Subject: RE: Bank Transfer Approval - 8395217573
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 20 Sep 2020 05:27:31 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

Please confirm if refund is done to bank account. 8395217573

Regards,
Malik
From: Apoorv Joshi <[email-masked]>
Sent: Saturday, September 12, 2020 11:57 AM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Bank Transfer Approval - 8395217573

External email sender, please take precaution.
Hi Malik,

We have raised the following Jira as per your advise: Issue REL-116735 - Bank Details Updation Request(Order Number: 8395217573) has been successfully created.

The ticket will stay open in the meanwhile.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 September, 2020 12:13:35
Subject: RE: Bank Transfer Approval - 8395217573

Hi Apoorv,

Please create JIRA ticket to update bank details on Hybris.

Keep ticket in open status.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 9, 2020 1:19 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer Approval - 8395217573

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 September, 2020 14:09:08
Subject: Re: Bank Transfer Approval - 8395217573

Dear Rashid/Lessin,

Please assist in Bank Transfer for the mentioned order: 8395217573, My Credits has been removed from the customer's account at this time for this order. Amount to refund is KWD 24.29.
Account Holder Name: Amit Kumar Khemani
Bank Name: National Bank of Kuwait
Branch Name : Kuwait
Account Number: 2019389597
IBAN/IFSC: KW39NBOK0000000000002019389597
Account Type: Current/Savings Account: Savings
Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 22 August, 2020 18:33:43
Subject: RE: Bank Transfer Approval - 8395217573

@Apoorv Joshi<mailto:[email-masked]>

Please raise a JIRA to remove my credit points and after that inform KSA finance to refund K net.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 10:39 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer Approval - 8395217573

External email sender, please take precaution.
Hi Jessie,

Please advise on the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 19, 2020 12:31:18 PM
Subject: Bank Transfer Approval - 8395217573

Hi Team.

With reference to order 8395217573

RMA: 43279416

Concept: Centrepoint

Customer returned the items under the above mentioned RMA in this order and a refund of KWD 24.29 was processed to customer's My Credits. Now customer want the refund on his bank account as they do not wish to purchase online but from the store instead.

Kindly assist us to get approval to cancel the My Credits and transfer the amount to customer account instead.

Thank you for your help.

Regards,
Apoorv

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com