Subject: Re: Late Delivery / 6215481957
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 8 Sep 2020 02:28:14 -0700 (MST)

Hi Team, 

With reference to the order number 6215481957, the order was shipped from our warehouse on 13th Aug under tracking number Z1560555, and till now the order is In Transit. The agent has already escalated the case multiple times but we always received standard response " NOTED". 

Now due to the delay the customer is very frustrated, so we urge you to look into this matter and provide us the update regarding the order asap. 

The customer details are below: 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, September 8, 2020 10:25:13 AM 
Subject: Re: Late Delivery / 6215481957 

Hi Team, 

The case is pending for long time and customer is asking for his delivery so please do the needful. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, September 4, 2020 10:33:19 AM 
Subject: Late Delivery / 6215481957 

Hi Team, 

Customer has placed 2 orders but 1 order returned back to our warehouse and another order still in progress. 
We've escalated to the courier team but no action has been taken till now, so please do the needfull. 

Order number - 6215481957 
Ticket number - 1415361 
Tracking number - Z1560555 

Regards 
Rehan