Subject: Re: content mismatch / MOC Case / 6204349487
From: Shakeeb Arsalan <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Mohamed Mahmoud <[email-masked]>
Date: Tue, 8 Sep 2020 00:18:19 -0700 (MST)

Hi team 

the voucher has been shared with the customer successfully. 

Regards 
Shakeeb 

From: "Mohamed Nagy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]> 
Sent: Tuesday, 8 September, 2020 02:42:42 
Subject: FW: content mismatch / MOC Case / 6204349487 

Dear Team, 

Please send the Voucher to the customer. 

Regards, 

From: Raveen Sethupathy <[email-masked]> 
Sent: Monday, September 7, 2020 2:38 PM 
To: Mohamed Mahmoud <[email-masked]>; Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Namrita Kanjani <[email-masked]>; Jason Dsouza <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: content mismatch / MOC Case / 6204349487 

Dear Babyshop Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: T30-991G-52MM-7WH4-L|Start Date: 07.09.2020 00:00:00|End Date: 07.11.2020 23:59:59 

Type: Serial Voucher|Concept: BABYSHOP|Territory: KSA|Checkout Site: N/A 

Value: 20 SAR|Minimum Threshold Value: 25 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 7, 2020 12:55 PM 
To: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: content mismatch / MOC Case / 6204349487 

Dear team, 

Kindly generate a BABYSHOP Voucher worth 20 SAR TH 25 SAR valid for two months. 

Order Num : 6204349487 

Thanks, 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 1, 2020 10:25 AM 
To: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] >; Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Anwar Abdullah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: content mismatch / MOC Case 

Hi [ mailto:[email-masked] | 
@Mohamed Mahmoud ] , 

Seems like a wrong image upload. 

I am getting this removed from site for correction. 

Pls connect with customer to refund the value (&let him keep the item as well). 

Regards, 

Sachin Kumar 

Assistant Manager – Ecommerce Operations 

Landline: +971 4 517 5412 

India Mobile: +91 85860 04494 

UAE Mobile:+971 56 408 0342 

[ mailto:[email-masked] | [email-masked] ] 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CMohamed.Nagy%40landmarkgroup.com%7Cd065827cee83448d9d1308d8531a17a6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637350718810890260&sdata=Qji84tdELsNpW%2BPtipM0M%2FJz73KU43h2swRs7EV7Coo%3D&reserved=0 | www.babyshopstores.com ] I [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohamed.Nagy%40landmarkgroup.com%7Cd065827cee83448d9d1308d8531a17a6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637350718810890260&sdata=qun4BOCE%2B15lB959UnAirGQ5YUmoBNhq%2FzyK%2BsARohM%3D&reserved=0 | 
www.landmarkgroup.com ] 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 1, 2020 9:25 AM 
To: Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Anwar Abdullah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: content mismatch / MOC Case 

Dear Team, 

Kindly check find the attachment as the customer placed an order for baby washing gel and was mentioned on the website made in Germany however she received one made in UAE please check and do the needful. 

Thanks, 

Mohamed Ali 
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