Subject: Re: 21638655 - Hong Kong Coliseum - Partial Refund has been offered to buyer, when seller sent consecutive tix
From: Seeta Seeta <[email-masked]>
To: Brian Sexton <[email-masked]>
Date: Tue, 4 Jun 2019 17:40:54 -0700 (MST)

Hi Brian, 

Case reviewed with agent and advise agent to be updated with OLS. Feedback given to her. 

Kind Regards, 
Seeta 

From: "Brian Sexton" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Tetien Lan" <[email-masked]> 
Cc: "Michelle Sze" <[email-masked]> 
Sent: Tuesday, 4 June, 2019 17:40:44 
Subject: FW: 21638655 - Hong Kong Coliseum - Partial Refund has been offered to buyer, when seller sent consecutive tix 

Hi Seeta, 

Could you please review this with Neha Gupta? 

[ mailto:[email-masked] | @Tetien Lan ] has this been flagged to South Africa for Duwayne’s error and Limerick for Josue O’Shea’s error? 

Kind regards, 

Brian 

From: Tetien Lan 
Sent: Tuesday 4 June 2019 07:52 
To: Michelle Sze <[email-masked]>; Brian Sexton <[email-masked]> 
Subject: Re: 21638655 - Hong Kong Coliseum - Partial Refund has been offered to buyer, when seller sent consecutive tix 

[ mailto:[email-masked] | @Brian Sexton ] 

India team please. 

Thanks, 

David 

From: Michelle Sze 
Sent: Tuesday, June 4, 2019 2:18:06 PM 
To: Tetien Lan 
Subject: 21638655 - Hong Kong Coliseum - Partial Refund has been offered to buyer, when seller sent consecutive tix 

Dear David, 

Please help to kindly advise agent [neha.gupta] , [duwayne.williams], and [joshua.oshea] that the seating arrangement of HK Coliseum is special: 

[ https://www.lcsd.gov.hk/en/hkc/downloads.html | https://www.lcsd.gov.hk/en/hkc/downloads.html ] 

    * Seller sent correct and consecutive tickets, 
    * due due special seating arrangement of venue, buyer reported non-consecutive tix and partial refund has been offered 
    * Seller called and asked why this is a problem order. 

BR, 

Michelle