Subject: TID : 22046459 / Broker-AE / Bangladesh vs New Zealand - Cricket World Cup 2019 / 05/06/2019 13:30 / Incorrect email id
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Rakesh Dubey <[email-masked]>
Date: Tue, 4 Jun 2019 14:58:58 -0700 (MST)

Hi There, 

Buyer called asking from where he needs to collect the tickets and after checking the account the buyer's emails is getting bounced, Agent already put request for email change,However agent also provided the pick up details over the call but buyer also needs to chow the order confirmation at the pick up point in order to get the tickets. 

Can you please assist me here. 

Kind Regards, 
Seeta 

From: "Rakesh Dubey" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 5 June, 2019 01:19:23 
Subject: TID : 22046459 / Broker-AE / Bangladesh vs New Zealand - Cricket World Cup 2019 / 05/06/2019 13:30 / Incorrect email id 

Hi Seeta, 

With reference to TID: 22046459, The issue of the Buyer is that he has not received an email regarding ticket confirmation due to incorrect email id. He has provided the correct email id which is already requested in google sheet - [email-masked] to [email-masked] but not updated on his account yet. To collect the tickets, he will be required to present email confirmation and proof of identity however until the correct email id get updated, he can not receive confirmation email. 

Ticket Type : Paper Ticket and Delivery Plan : Last Minute Sales - UK - London (Soho MBE - for London Bridge MBE pickup) 

Please advise if email id can be updated as soon as possible so that he can have confirmation email to collect the tickets as event is only 17 hours away. 

Thank you for your consideration. 

Kind Regards 

Rakesh