Subject: 18486060 - Beoker ZAR - Sam Smith - 16/04/2019 - Buyer requesting refund because event was cancelled
From: Seeta Seeta <[email-masked]>
To: Josue Mussango <[email-masked]>
Date: Sun, 2 Jun 2019 14:02:25 -0700 (MST)

Hi Josue, 

In the case history its clearly mentioned that buyer needs to shipped the tickets to our office by given deadline and buyer didn't shipped out the tickets so buyer is not entitled for refund. 

Regards, 
Seeta 

From: "Josue Mussango" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 June, 2019 21:25:03 
Subject: 18486060 - Beoker ZAR - Sam Smith - 16/04/2019 - Buyer requesting refund because event was cancelled 

Hi Seeta 

Referring to TID : 18486060 buyer chasing for refund because event was cancelled, buyer could not ship tickets because were lost. 
Buyer provide copy of tickets. 
Please will you investigate the case if buyer could be refunded? 

Kind Regards 
Josue Mussango