Subject: TID : 21884858 ; Fan Seller ; Tayler and the creator and florence and the straws - Governor's ball 2019 - 3 day ; 31/05/2019 11:45 ; Buyer did not receive the ticket and wants refund
From: Seeta Seeta <[email-masked]>
To: Mangipudi Rohit <[email-masked]>
Date: Sun, 2 Jun 2019 13:38:32 -0700 (MST)

Hi Rohit, 

Inform buyer he is not entitled for refund as the tickets were shipped on time. 

Regards, 
Seeta 

From: "Mangipudi Rohit" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 June, 2019 00:13:31 
Subject: TID : 21884858 ; Fan Seller ; Tayler and the creator and florence and the straws - Governor's ball 2019 - 3 day ; 31/05/2019 11:45 ; Buyer did not receive the ticket and wants refund 

Hi Seeta, 

The buyer did not receive the tickets and the event has passed. As per Fedex the tickets were delivered and also shipped on time, but buyer claims the tickets were not received by him and wants refund for the tickets. Please confirm if the refund can be processed to buyer ? 

Kind regards, 
Rohit