Subject: 21960032 / Broker / Rudimental /12 hours away / buyer wants tickets to be sent on different email address.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Thu, 30 May 2019 17:51:22 -0700 (MST)

Hi Brian, 

Buyer called chasing for tickets, However the buyer email is getting bounced and agent already put a request for email change on google doc as well. Can you please check if it is possible to sent tickets to buyer via CM. 

Buyer correct email address : r [email-masked] 

Can you please assist here. 

Regards, 
Seeta 

From: "Sumit Gangwar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 31 May, 2019 05:36:39 
Subject: 21960032 / Broker / Rudimental /12 hours away / buyer wants tickets to be sent on different email address. 

Hi Seeta, 

This is regarding the above mentioned TID, buyer informed that she did not receive tickets because she does not have access to the email registered and email bounce issue is there. 

Buyer provided new email address - [email-masked] , to send the tickets to her. 

Kindly check if the tickets could be sent to the new email address. 

Since event is 11 hours away, kindly flag this case to day shift agent to be assured that buyer receives tickets in time . 

Regard's 
Sumit.