Subject: 21733490 - fan seller - Erykah Badu & Tame Impala & Solange - Primavera Sound 2019 - 3 Day - 30/05/2019 - RAG
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 29 May 2019 14:17:16 -0700 (MST)

Hi Rebecca, 

Buyer called stating he purchased several tickets for Erykah Badu & Tame Impala & Solange - Primavera Sound 2019 - 3 Day, But on the 2 tickets buyer is rag the TID'S 21733461 and 21733490. As seller is blacklisted from event organiser. The event is in 17 hours away. 

Can you please assist me here, If we are able to offer any replacement or substitute tickets to buyer. 

Kind Regards, 
Seeta 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 30 May, 2019 02:38:26 
Subject: 21733490 - fan seller - Erykah Badu & Tame Impala & Solange - Primavera Sound 2019 - 3 Day - 30/05/2019 - RAG 

Hi seeta, 

Buyer was RAG already thought event is in 17 hours because the festival already open the gate and ticket is in the blacklist probably because of seller's fault as we are getting many cases from the same saler with the same issue. 
They got proof from the venue. 

I have checked the website and there are still tickets available so I moved the order to pending sub. 

Please, inform to the relevant department in order to subs the tickets to the buyer ASAP. 

Thanks 
-- 
Kind Regards 
Natalia