Subject: Fwd: TID-20262945; Anne-Marie; 29/05/2019 19:00 (Local);BUYER DID NOT RECEIVE TICKETS.
From: Seeta Seeta <[email-masked]>
To: Sanjay Shrivastava <[email-masked]>
Date: Tue, 28 May 2019 16:23:41 -0700 (MST)

Hi Sanjay, 

Please escalate the case to SS and mentioned that the case is in active redirection. 

Regards, 
Seeta 

From: "Sanjay Shrivastava" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 29 May, 2019 01:19:45 
Subject: TID-20262945; Anne-Marie; 29/05/2019 19:00 (Local);BUYER DID NOT RECEIVE TICKETS. 

Hello Seeta; 

The TID:-20262945 Buyer didnt receive the tickets and the previos agent asked for the contact details. 
The email send by previous agent 
Dear Paul, 
We are contacting you regarding your order 20262945 for Anne-Marie on 29 May 2019. 

Please confirm your 
name and the phone number please in order the seller to contact you 

Kind regards, 
Judith 

The event is 22 hours away. 

Yours sincerely 
sanjay kumar shrivastava