Subject: TID: 21864851 -- Fan seller IT -- Chelsea vs Arsenal - Europa League Final 2019, 29/05/2019, 1 day(s), 17 hours away -- Buyer wants to speak with a Russian agent for UEFA tix transfer
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Mon, 27 May 2019 16:50:00 -0700 (MST)

Hi Brian, 

Buyer asking a callback from a russian agent. Can you please check if you can assign this case to any russian agent. 

Kind Regards, 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 28 May, 2019 05:15:15 
Subject: TID: 21864851 -- Fan seller IT -- Chelsea vs Arsenal - Europa League Final 2019, 29/05/2019, 1 day(s), 17 hours away -- Buyer wants to speak with a Russian agent for UEFA tix transfer 

Hi Seeta, 

Unable to help the customer with the UEFA mobile app download and tix transfer instructions. 

Buyer's not comfortable with EN language and wants to speak with a Russian agent. 

Please assign this case to a Russian agent. 

Regards, 
Himanshu