Subject: Re: 20453718 - Fan Seller - Roberto Carlos - 17/05/2019 - Feedback
From: Seeta Seeta <[email-masked]>
To: Caleb Lundinga Lodi <[email-masked]>
Cc: edivaldo pereira <[email-masked]>, viraat <[email-masked]>
Date: Sun, 19 May 2019 18:11:29 -0700 (MST)

Hi Caleb, 

As today Josue didn't come to office i am unable to share the feedback,but once he will come office i will definitely share the feedback to him. 

Regards, 
Seeta 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "edivaldo pereira" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Saturday, May 18, 2019 7:41:05 PM 
Subject: Fwd: 20453718 - Fan Seller - Roberto Carlos - 17/05/2019 - Feedback 

Hi Seeta, 

Please review this with Josue. 
This case was moved to pending sub as the seller did not upload the tickets before the extended MSBD. Josue Moved the case out of pending sub without any reason and kept assuring the buyer. 

Regards, 
Caleb 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Saturday, 18 May, 2019 19:30:11 
Subject: 20453718 - Fan Seller - Roberto Carlos - 17/05/2019 - Feedback 

Hi Caleb, 

In reference to the above TID. The agent Josue was handling this case where the buyer was chasing tickets and the transaction was moved to pending sub by SS team. 
He then moved it out of sub without explaining why on his note and kept assuring the buyer that would receive the tickets. 
The event is over and tickets were never sent to the buyer. 

Could you please give a feedback to this agent. 

Regards, 
Edivaldo