Subject: Agent Feedback
From: Seeta Seeta <[email-masked]>
To: viraat <[email-masked]>
Date: Tue, 18 Jun 2019 19:22:21 -0700 (MST)

Hi Viraat, 

As per our discussion in the meeting i am sending you the feedback of my team. 

Agent Name 	Process Knowlegde 	Feedback 
Himanshu Manral (EN) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Josué Poi Mussango (PT) 	Good Process Knowlegde 	On this month he really improved his knowlegde and the productivity is also very good. 
Neha Gupta (EN) 	She needs to improve her knowlegde 	She is having difficluties while giving the resolution to buyer,the productivity is also not matching with daily target. 
Nitesh Kumar Singh (EN) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Rakesh Kumar Dubey (EN) 	Good Process Knowlegde 	He understand the process very well but the only issue is his emails count and feedback provided to him 
Sanup Sadanandan (EN) 	Good Process Knowlegde 	He is having good knowledge about process and the only lacking area is his unschedule leaves. 
Sumit Gangwar (EN) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Sunny Mundriya (ES) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Sanjay Shrivastava (EN) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Cytlali Monroy (ES) 	Good Process Knowlegde 	Agent is having a good process knowlegde and also adhering the break timings as well. 
Mbala Zolana (PT) 	He recently joined but still he is having a good knowledge about the process 	Agent is having a good process knowlegde and also adhering the break timings as well. 

Kind Regards, 
Seeta