Subject: TID: 19736471 -- Broker US -- The Rolling Stones -- 21/06/2019 at 19:30 -- how to download my e-tix?
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Tue, 18 Jun 2019 18:16:07 -0700 (MST)

Hi Julia, 

With the reference TID:19736471, Buyer called multiple times as she is unable to download the tickets agent already guide her how to download the tickets but still buyer is unable to do that. 

Can you please check if it is possible to transfer the tickets to buyer via CM? 

Kind Regards, 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 19 June, 2019 03:46:31 
Subject: TID: 19736471 -- Broker US -- The Rolling Stones -- 21/06/2019 at 19:30 -- how to download my e-tix? 

Hi Seeta, 

Informed the buyer about the Mobile QR tix and shared the instructions to download it over the phone call. 
Shared all the possible options to download the Mobile QR code tix but the buyer's still unable to download the e-tix. 
The event is 3 day(s), 2 hours away. 
We need to sent the e-tix directly to the buyer via customer mail now. 

Thank you! 

Regards, 
Himanshu