Subject: Re: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets
From: Bruno Franjkovic <[email-masked]>
To: India Inbox <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Date: Tue, 18 Jun 2019 08:03:57 +0000

Thanks Julia,

Kind regards,

Bruno

________________________________
From: India Inbox
Sent: 17 June 2019 22:14:37
To: Seeta Seeta; Bruno Franjkovic
Cc: Sunny Mundriya
Subject: Re: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets

Hi @Bruno Franjkovic<mailto:[email-masked]>

Buyer is now requesting full refund, we will escalate for full refund.

Kind regards,

Julia

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From: India Inbox
Sent: 17 June 2019 21:03
To: Seeta Seeta; Bruno Franjkovic
Cc: Sunny Mundriya
Subject: Re: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets

Hi @Bruno Franjkovic<mailto:[email-masked]>

Please note buyer is NOT accepting the offer.
Sorry my bad.

Kind regards,

Julia

________________________________
From: India Inbox
Sent: 17 June 2019 20:56
To: Seeta Seeta; Bruno Franjkovic
Cc: Sunny Mundriya
Subject: Re: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets

HI @Bruno Franjkovic<mailto:[email-masked]>

Could you please have a look into this? Buyer is accepting your offer.

Kind regards,

Julia

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From: Seeta Seeta <[email-masked]>
Sent: 17 June 2019 20:54
To: India Inbox
Cc: Sunny Mundriya
Subject: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets

Hi Julia,

With the reference TID:22065315 Buyer called stating she received the email regarding the replacement tickets which she needs to collect from pick up point. Now buyer is not accepting the replacement tickets and tickets were offered by Bruno Franjkovic.

Can you please ask bruno to look into this concern.

Regards,
Seeta

________________________________
From: "Sunny Mundriya" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Sent: Tuesday, 18 June, 2019 00:19:48
Subject: 22065315- Broker UK- Metallica- 18/06/2019 18:00- Buyer can't accept replacement tickets

Hi Seeta,

Can you please check TID: 22065315, buyer received wrong tickets so was offered replace tickets by bruno.franjkovic but buyer is saying that she can not collect the tickets as she will go to event directly from her work. She will not be able to collect tickets 1-2 hours prior to the event.

Thank you for your consideration.

Regards
Sunny