Subject: 20863328 / Fan Seller NL / Netherlands vs Cameroon - Group E - Women's World Cup 2019 / 15/06/2019 / Seller requesting seller charged removed
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sanup Sadanandan <[email-masked]>
Date: Mon, 17 Jun 2019 14:41:21 -0700 (MST)

Hi Julia, 

With the reference TID:20863328 Seller called informing us she originally purchased (22032022) tickets from us and there we had informed her that the tickets which she received were not valid and we will provide her new tickets. 

But she received the tickets on 14/06/2019 and under TID:20863328 where she sold the tickets the deadline was 12/06/19.We already sub the order and buyer turn seller is asking why she is been charged for not fulfilling the order as originally she purchased tickets from us. 

I already flagged the case on google doc and over there rebecca asked me to flag this case to @indiainbox. 

Can you please check if it is possible to remove seller charge. 

Kind Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 14 June, 2019 23:41:48 
Subject: 20863328 / Fan Seller NL / Netherlands vs Cameroon - Group E - Women's World Cup 2019 / 15/06/2019 / Seller requesting seller charged removed 

Hi Seeta, 

Request you to look into this case. 

The seller has already uploaded the e-tickets on 03/06/2019 but then he received an email from our side that the tickets uploaded are invalid (as per event organizer) and they need to upload the new tickets. He purchased the tickets from us (Seller: Power Seller). He had an conversation with us and we informed him to upload the e-tickets as soon as he receives them. 

But when he didn't uploaded next 2 hours, we contacted him thrice but he didn't answered and the order was moved to pending substitution. 

As per him, he was waiting for the e-tickets from actual seller. 

Can we request whether we can get the Seller charge removed for him? 

Regards, 
Sanup