Subject: Re: 22142215 - Broker BRL - Vanessa da Mata - 15/06/2019 - Buyer declined offer of substitution.
From: India Inbox <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Josue Mussango <[email-masked]>
Date: Sat, 15 Jun 2019 10:17:45 +0000

Hi there,

Thanks for providing this information. This case has already been reassigned in order to action this case.

Kind regards,

Julia

________________________________
From: Seeta Seeta <[email-masked]>
Sent: 14 June 2019 18:43
To: India Inbox
Cc: Josue Mussango
Subject: 22142215 - Broker BRL - Vanessa da Mata - 15/06/2019 - Buyer declined offer of substitution.

Hi There,

With the reference TID: 22142215,Graham Byrne offered alternative tickets to buyer but buyer is decline the offer and asking for refund. Can you please ask Graham Byrne to look into this matter.

Kind Regards,
Seeta

________________________________
From: "Josue Mussango" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Sent: Friday, 14 June, 2019 23:48:52
Subject: 22142215 - Broker BRL - Vanessa da Mata - 15/06/2019 - Buyer declined offer of substitution.

Hi Seeta

The following TID 22142215 Seller did not fulfilled and agent graham.byrne offered tickets with different sections as requested by buyer but she declined the offer.

Please could escalate the case to relevant team for finding the exact tickets as requested by buyer?

Kind Regards
Josue Mussango