Subject: 22062343, Power seller ES, Izal, 15/06/2019 21:30, problem downloading e-tickets
From: Seeta Seeta <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Cytlali Monroy <[email-masked]>
Date: Fri, 14 Jun 2019 18:35:55 -0700 (MST)

Hi Mansi, 

Can you please assign this case to your agent. 

Regards, 
Seeta 

From: "Cytlali Monroy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 15 June, 2019 07:00:05 
Subject: 22062343, Power seller ES, Izal, 15/06/2019 21:30, problem downloading e-tickets 

Hi Seeta 

With reference to TID: 22062343, buyer emailed to inform she cannot download her e-tickets since she used her facebook account to enter viagogo and she does not longer use the old email account. A call is required to clarify this issue, cannot call due to time difference. Event is 18 hours away. 

Could you please assign this case to a morning spanish agent to arrange a call to the buyer 

Thank you for your consideration 

Kind regards 
Cytlali