Subject: 22062343, Power seller ES, Izal, 15/06/2019 21:30, problem downloading e-tickets
From: Cytlali Monroy <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Fri, 14 Jun 2019 18:30:05 -0700 (MST)

Hi Seeta 

With reference to TID: 22062343, buyer emailed to inform she cannot download her e-tickets since she used her facebook account to enter viagogo and she does not longer use the old email account. A call is required to clarify this issue, cannot call due to time difference. Event is 18 hours away. 

Could you please assign this case to a morning spanish agent to arrange a call to the buyer 

Thank you for your consideration 

Kind regards 
Cytlali