Subject: Re: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund
From: Maja Molnar <[email-masked]>
To: Brian Sexton <[email-masked]>, Julia Mones <[email-masked]>, Seeta Seeta <[email-masked]>, CSpayments <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Date: Fri, 14 Jun 2019 15:03:25 +0000

HI Brian

This is done

Tanks

Maja

________________________________
From: Brian Sexton
Sent: Friday, June 14, 2019 3:13 PM
To: Julia Mones; Seeta Seeta; CSpayments
Cc: Sunny Mundriya
Subject: RE: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund

Hi @CSpayments<mailto:[email-masked]>,

Could the refund for this buyer please be approved?

Kind regards,

Brian

From: India Inbox
Sent: Friday 14 June 2019 12:19
To: Seeta Seeta <[email-masked]>; Brian Sexton <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Subject: Re: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund

Hi @Brian Sexton<mailto:[email-masked]>

Can you please have a look into this?

Kind regards,

Julia

________________________________

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: 14 June 2019 02:42
To: India Inbox
Cc: Sunny Mundriya
Subject: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund

Hi Brian,

With reference TID :21014193, Buyer is chasing for full refund as she received wrong tickets and buyer also asked if we can offer her partial refund so she will use the tickets. But from our side no one email buyer about that she can use the tickets. So because of that reason buyer didn't attend the event.

Case already flagged on google doc and Rebecca informed over there that we required TL approval for full refund.

Can you please assist me here with this case.

Kind Regards,

Seeta

________________________________

From: "Sunny Mundriya" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 June, 2019 07:51:44
Subject: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund

Hi Seeta,

Can you please check TID: 21014193, buyer is chasing full refund as she could not attend the event as she was not advised on time to use the wrong tickets. Buyer has been offered partial refund but she denied.

Can you check if we can offer full refund.

Regards

Sunny