Subject: FW: Productivity error
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 14 Jun 2019 08:12:32 +0000

Hi Brian,

Can you please check the reports , Sunny.Mundriya is not found on these reports.  He is a Spanish agent but he is only receiving English cases. Can you change his queue and add him to both.

Kind regards,
Viraat

________________________________
From: Seeta Seeta <[email-masked]>
Sent: 14 June 2019 08:25
To: Virat Joshi
Cc: Sunny Mundriya
Subject: Productivity error

Hi Viraat,

On the productivity report sunny's productivity never comes, Can you please check this issue and he also only received English cases.

Kind Regards,
Seeta