Subject: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Date: Thu, 13 Jun 2019 19:42:13 -0700 (MST)

Hi Brian, 

With reference TID : 21014193, Buyer is chasing for full refund as she received wrong tickets and buyer also asked if we can offer her partial refund so she will use the tickets. But from our side no one email buyer about that she can use the tickets. So because of that reason buyer didn't attend the event. 

Case already flagged on google doc and Rebecca informed over there that we required TL approval for full refund. 

Can you please assist me here with this case. 

Kind Regards, 
Seeta 

From: "Sunny Mundriya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 14 June, 2019 07:51:44 
Subject: 21014193- Power network Ticket Network- UFC 238 - Henry Cejudo vs Marlon Moraes- 08/06/2019 17:15- buyer is chasing full refund 

Hi Seeta, 

Can you please check TID: 21014193, buyer is chasing full refund as she could not attend the event as she was not advised on time to use the wrong tickets. Buyer has been offered partial refund but she denied. 

Can you check if we can offer full refund. 

Regards 
Sunny