Subject: FW: [Blurb Update] - Buyer no longer wants to resell their tickets and wants to use them instead
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Jana Garbe <[email-masked]>, Cian Madigan <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Thu, 13 Jun 2019 12:10:54 +0000

Hi all,

Please inform all the agents of the below update.

Kind regards,
Brian

From: Jana Garbe
Sent: Thursday 13 June 2019 12:58
To: CSLeads <[email-masked]>; Meghan Flanagan <[email-masked]>; Stephen Blake <[email-masked]>; Gabriela Butnaru <[email-masked]>; Kimberley Smith <[email-masked]>
Cc: Cian Madigan <[email-masked]>
Subject: [Blurb Update] - Buyer no longer wants to resell their tickets and wants to use them instead
Importance: High

Hi all,

A blurb has been implemented to advise re-sellers on how retrieve their tickets if they don't want to sell their tickets any longer but want to use them instead.

Blurb Title:

Content

If your tickets have not yet sold, and you decide that you no longer wish to sell your tickets on the viagogo website them simply follow the steps below:

* Visit the listings section of your viagogo account here and select the listing for the tickets you no longer wish to sell
* Select 'Edit Listing' and the proceed to delete your listing from this page

If the tickets are already available, you can now download your e-tickets from the 'My Purchases' section of your account, and use them to attend the event!

If you have not yet received your tickets then will receive your tickets closer to the event and no later than ..

We hope you enjoy the event!

The blurb is now active in the blurb tree and for all agents to use in case they face a scenario as explained above.

Kind regards,

Jana