Subject: Fwd: TID: 20558821
From: Sankarshan Rajan <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 12 Jun 2019 23:17:39 -0700 (MST)

Hi Ashwani 

Please call this customer. 

Kind Regards 
Sankarshan Rajan 

From: "Seeta Seeta" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "Sunny Mundriya" <[email-masked]> 
Sent: Thursday, 13 June, 2019 06:36:52 
Subject: TID: 20558821 

Hi Sankarshan, 

Buyer requested for call back so can you please assign this case to your agent. 

Regards, 
Seeta 

From: "Sunny Mundriya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 13 June, 2019 06:34:35 
Subject: TID: 20558821 

Hi Seeta, 

Can you please assign an English agent for TID- TID: 20558821 to call the buyer as he is asking for callback. Buyer is chasing refund from UPS. Case was previously escalated to the shipping team but they rejected refund claim. 

Thank you for your consideration 

Regards 
Sunny