Subject: Re: 20358698- Power Seller- Fleetwood Mac- 13/06/2019 17:00- Buyer has received printed eticket instead of paper ticket
From: India Inbox <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Date: Thu, 13 Jun 2019 04:37:13 +0000

Hi there,

please inform buyer these tickets are correct and valid and also explain different price and name on ticket. As the event is in 11 hours we will not ask seller to provide original PDF in order to forward this to the buyer.

If the buyer keeps pushing for a refund as he received printed out eticket instead of paper tickets before the event we could escalate for full refund as per wrong ticket process but please re-assure buyer first that tickets are correct and valid.

Kind regards,
Julia
________________________________
From: Seeta Seeta <[email-masked]>
Sent: 13 June 2019 00:34
To: India Inbox
Cc: Sunny Mundriya
Subject: 20358698- Power Seller- Fleetwood Mac- 13/06/2019 17:00- Buyer has received printed eticket instead of paper ticket

Hi There,

Buyer emailed stating he received the tickets and wanted to know the tickets authenticity, Its a redirection case and original seller shipped the printed e-tickets instead of paper tickets. The event is 15 hours away.

Can you please assist here.

Kind Regards,
Seeta

________________________________
From: "Sunny Mundriya" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Sent: Thursday, 13 June, 2019 05:36:28
Subject: 20358698- Power Seller- Fleetwood Mac- 13/06/2019 17:00- Buyer has received printed eticket instead of paper ticket

Hi Seeta,

Can you please check TID: 20358698, buyer has received printed etickets instead of paper ticket. Buyer is doubting the authenticity of the tickets received.

Can you please check if tickets are valid.

Regards
Sunny