Subject: TID: 20558821
From: Seeta Seeta <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Sunny Mundriya <[email-masked]>
Date: Wed, 12 Jun 2019 18:06:52 -0700 (MST)

Hi Sankarshan, 

Buyer requested for call back so can you please assign this case to your agent. 

Regards, 
Seeta 

From: "Sunny Mundriya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 13 June, 2019 06:34:35 
Subject: TID: 20558821 

Hi Seeta, 

Can you please assign an English agent for TID- TID: 20558821 to call the buyer as he is asking for callback. Buyer is chasing refund from UPS. Case was previously escalated to the shipping team but they rejected refund claim. 

Thank you for your consideration 

Regards 
Sunny