Subject: TID: 20558821
From: Sunny Mundriya <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Wed, 12 Jun 2019 18:04:35 -0700 (MST)

Hi Seeta, 

Can you please assign an English agent for TID- TID: 20558821 to call the buyer as he is asking for callback. Buyer is chasing refund from UPS. Case was previously escalated to the shipping team but they rejected refund claim. 

Thank you for your consideration 

Regards 
Sunny