Subject: TID - 22079210 / Fan Seller UK / Spice Girls / 13/06/2019 / Buyer received wrong tickets
From: Sanup Sadanandan <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Wed, 12 Jun 2019 16:21:28 -0700 (MST)

Hi Seeta, 

Request you to look into this case. 

The ticket type on the account shows as paper tickets but the seller has printed the tickets and send it to the buyer. Now the buyer is complaining about the same and want us to send the e-ticket link so that they can download and print the tickets. 

We need to contact the fan seller and confirm whether they can send the e-tickets that he received so that we can send it to the buyer. 

We are unable to contact the seller as the current time in UK is 12:19 am. Please get this assigned to a day agent so that we can call the seller as the event is in 17 hours. 

Regards, 
Sanup