Subject: TID : 21821776 / Broker US / Mexico vs Ecuador - International Friendly / 09/06/2019 18:00 / No ticket received
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Rakesh Dubey <[email-masked]>
Date: Sun, 9 Jun 2019 14:51:41 -0700 (MST)

Hi There, 

Buyer called chasing fo tickets, Seller listed tickets as TicketMaster Mobile and seller uploaded tickets as Mobile Qr code. 

Can you please assist me here. 

Kind Regards, 
Seeta 

From: "Rakesh Dubey" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 10 June, 2019 03:04:16 
Subject: TID : 21821776 / Broker US / Mexico vs Ecuador - International Friendly / 09/06/2019 18:00 / No ticket received 

Hi Seeta, 

With reference to TID: 21821776 , the buyer raised the concern that ticket master has no record of a transfer, when he log into ticket master in his account it does not appear. He has also checked the mailbox but no email received relevant to ticket transfer. 

I checked the case history and transaction tab. Delivery Plan : TicketMaster Mobile - Ticket Transfer, Ticket Type : Ticket Master Mobile. In View e-ticket, mobile QR code ticket was uploaded. Banner: Buyer eligible for refund. 

Discussed this case with Rosette, need to flag so that e-tickets can be arranged, if possible. 

Thank you for your consideration. 

Kind Regards 

Rakesh