Subject: TID:-21344447;EVENT NAME AND DATE:- 2019 U.S. Open Championship ;06:00 (Local) ;SELLER GEO-US ;REASON:-THE ORDER IS ALREADY REFUNDED AND BUYER RECEIVED MAIL OF SHIPMENT OF TICKETS.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sanjay Shrivastava <[email-masked]>
Date: Sat, 8 Jun 2019 18:24:45 -0700 (MST)

Hi There, 

Buyer called stating he received email from our side that the tickets are in transit,However we have also refunded buyer and buyer also initiated the chargeback. Now the tickets are in transit. 

Can you please assist me here. 

Regards, 
Seeta 

From: "Sanjay Shrivastava" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 9 June, 2019 05:43:33 
Subject: TID:-21344447;EVENT NAME AND DATE:- 2019 U.S. Open Championship ;06:00 (Local) ;SELLER GEO-US ;REASON:-THE ORDER IS ALREADY REFUNDED AND BUYER RECEIVED MAIL OF SHIPMENT OF TICKETS. 

Hello Seeta, 

The buyer received mail 07/06/19 22:22 (22 hours 38 minutes ago) stating your order 21344447 is now on its way to you via FedEx (2Day) - USA Domestic and according to case notes the buyer has been refunded on 26/04/19 19:55 (1 month 1 week ago) and also there is a banner of Chargeback Initiated viagogo USand the charge back has been defended as well.Buyer called in stating that i have received the amount of refund so why are you sending me the tickets.Kindly suggest what to do. 

yours sincerely 
sanjay kumar shrivastava