Subject: Event ID –3616145;Event Name –Kane Brown;Event Date –31/05/2019;Event Time –18:00 (Local);City / GEO-Glen Allen, US.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sanjay Shrivastava <[email-masked]>
Date: Sat, 8 Jun 2019 18:03:17 -0700 (MST)

Hi There, 

Buyer called stating the event got cancelled and chasing for refund. After checking online it seems like the event is postponed from 31/05/2019 with no new dates. 

Can you please check this with EDM whether the event got cancelled or postponed. 

On our website there is no information of the cancelation of the event as the event date is already passed.Buyer called in stating his friends received the refund when he will receive the refund. 

There is no link on the website displayed as the event date is already passed.checked on the internet where it shows the event has been canceled.The below link displays the cancelation of the event. 

LINK https://www.stubhub.com/kane-brown-tickets-kane-brown-glen-allen-innsbrook-pavilion-5-31-2019/event/104076429/?sort=price+asc 

Regards, 
SEeta 

From: "Sanjay Shrivastava" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 9 June, 2019 05:37:13 
Subject: Event ID –3616145;Event Name –Kane Brown;Event Date –31/05/2019;Event Time –18:00 (Local);City / GEO-Glen Allen, US. 

Hello Seeta; 

On our website there is no information of the cancelation of the event as the event date is already passed.Buyer called in stating his friends received the refund when he will receive the refund. 

There is no link on the website displayed as the event date is already passed.checked on the internet where it shows the event has been canceled.The below link displays the cancelation of the event. 

LINK https://www.stubhub.com/kane-brown-tickets-kane-brown-glen-allen-innsbrook-pavilion-5-31-2019/event/104076429/?sort=price+asc 

The TID of the case is 21328406. 

yours sincerely 
sanjay kumar shrivastava